Where is your jewelry made?
Our jewelry is made in our studio in Philadelphia
What is your delivery lead-time?
For individual orders our lead-time is 2-5 business days.
For larger wholesale orders our lead-time is 4 weeks
What materials do you work with?
We work with recycled sterling silver, 14kt gold-filled, 14kt solid gold, semi-precious and precious stones, and freshwater pearls.
What is gold-filled?
14kt gold-filled is a technique where a sheet of solid 14 karat gold is heat bonded to a core of brass, so that it has a much higher gold content than gold plating. Since 14kt gold filled is legally required to contain 1/20th of its weight in gold, the jewelry will not fade and continue to shine like pure gold. With proper care, a 14kt gold-filled piece can be worn for years without showing any signs of wear.
Is your silver sterling?
Yes it is - and it is 100% recycled! Sterling silver is the strongest alloy of silver (92.5% silver and 7.5% copper), balancing beauty and durability. On certain pieces we apply an oxidized finish to highlight the recesses and hammering in order to create contrast on the sterling.
What if any of the pieces in my order don’t meet my expectations?
Returns are accepted within 14 days of jewelry receipt if you're not satisfied with the craftsmanship or the piece doesn't meet your expectations. Please contact us for a RA#.
Full refunds minus shipping charges will be given upon receipt.
Full refunds minus shipping charges will be given upon receipt.
What if I have a J+I item that needs a repair?
Each piece of J+I jewelry is backed with a lifetime guarantee of craftsmanship. Should a piece need repair please contact us at 215.463.0136 for details or contact us here.
Find Your Measurement With Our Ring Sizing Guide
If you would like to measure your ring size immediately, print out our simple Ring Sizing Guide. Before you print the guide, be sure to check that page scaling is set to “none” on your print dialog box.
Use the Ring Sizing Guide to measure a ring you have at home by placing the ring over the size circles until it matches the inside edge of your ring. Make sure the ring you use fits the exact finger (and hand) the you are purchasing the ring for.
To create your own ring sizer, start by cutting out the ring sizer. Wrap the ring sizer snugly around the widest part of the intended finger so that the numbers are visible to you, and insert the pointed end through the slit you made in the sizer. Make note of the number that lines up with the slit, this is your ring size!
Use the Ring Sizing Guide to measure a ring you have at home by placing the ring over the size circles until it matches the inside edge of your ring. Make sure the ring you use fits the exact finger (and hand) the you are purchasing the ring for.
To create your own ring sizer, start by cutting out the ring sizer. Wrap the ring sizer snugly around the widest part of the intended finger so that the numbers are visible to you, and insert the pointed end through the slit you made in the sizer. Make note of the number that lines up with the slit, this is your ring size!
Download Our Ring Sizing Guide Here
Request a Free Ring Sizer
We are happy to send you a complimentary ring sizer so that you can easily measure your ring size at home. Ring sizers shipped to the US and Canada will arrive within five to seven business days and delivery time to the UK and Australia may take longer.
