Shipping & Returns
Terms & Conditions:
J & I is a wholesale company selling to the trade only.
All wholesale orders must have a valid resale number.
Our products are handmade and produced to order, not mass produced and warehoused. Please allow a maximum of 4 weeks for delivery.
Ordering:
If you would like to place an order, call, fax or email us. Our minimum opening order is $150.00 USD with no minimum on reorders.
Payment:
We accept the following credit cards for payment: Visa, MasterCard and American Express. Credit card shipments are not billed until the day of shipment.
Shipping & Handling:
All orders are shipped UPS ground unless otherwise indicated.
Return Policy:
All damages and shortages must be reported within 7 days of receipt of order. All returns must have an RA (return authorization) number which we will assign when you notify us of your impending return.
Send returns to:
J & I
811 South 4th ST
Philadelphia, PA 19147
Errors and Inaccuracies:
Although we try to always have up-to-date information on this site, it is not possible to be sure that there are no errors. This website may contain mistakes which may relate to pricing and availability. We reserve the right to correct these errors, even after an order has been submitted. We can also change or update the current information at any time. We apologize for any inconvenience this may cause. |
